Popadoms Indian Restaurant Farnborough

I recently wrote this email to some of our regular customers, you may be interested to read it if you are a customer or you live in the area and are thinking of placing an order with us.

Dear Customer,

Following up on my email that I sent yesterday, (I don’t normally email you more than once every three or four weeks). I would like to admit to a mistake that we made, well…….I did as the owner of Popadoms.

Until the 1^st May we gave free Popadoms, mint sauce and mango chutney with all orders over £15.00. We had been doing this for almost 3 years, but following increased costs, I took the decision not to give these items for free anymore.

I really did not think that most people would miss their free Popadoms. But having spoken to a number of customers over the last week, they really are missing their Popadoms, they appreciate that it’s not their main meal, but looked forward to receiving them.

So….I just wanted to let you know that we have re-introduced our policy of giving 2 Popadoms, mint sauce and mango chutney with every order over £15.00, this is on all internet or phone orders and is of immediate affect.

We have had to make some price increases to our menu, such as rice and some main courses but not all, but please note that we have not increased prices for almost 4 years.

We continue to use high quality ingredients and fresh vegetables for our dishes and would never compromise on this.

We want to be your number one choice for Indian food, whether it is as a takeaway/delivery or in the restaurant.

With kind regards

Sean Usher

Owner Popadoms

Popadoms, Poppadoms, Pappadums, Popadums…..

A customer phoned the other evening because they couldn’t order a curry on-line for a delivery.

They phoned to ask if we had changed our front page, or had we stopped our ordering on-line facility. This was a regular customer who I knew well.

As we had already taken 5 on-line orders that night, I knew that it was working, but thought that the site must be down. So I quickly checked the site, but it was working.

Well, long story short…….The customer was not actually on our site but on another in Wales, with the same name but a UK web address, ( I really wish I bought that .co.uk address 10 years ago when I bought the .com one).

It took a bit of head scratching, but we got there and re-directed them to the right site.

I don’t know the answer to this problem, but I do know that if you put “Indian restaurant Farnborough” into Google we normally are on the front page.

Now talking of on-line ordering.. We have been offering 15% off all orders over £15.00 since we started taking orders via the internet last October, but I’m afraid that I have had to change that to 10%.

Unfortunately, all good things must come to an end.

 Take care and I hope to see you soon.

Sean

We recently ran a competition for our delivery customers. This was because we wanted to launch our on-line ordering service.

We were giving away 4 cases of Cobra beer. Anyone who ordered  a delivery or takeaway in October would have their name (email address) entered into a draw and 4 names would be pulled.

It was a great success and the winners were

Mr B-T of Willow Crescent Farnborough
Mr Bazen of Sunnybank Road Farnborough
Mr Ferguson of Sunnybank Road Farnborough
Mrs Kelly of Pennine Way Farnborough.

Maybe you know one of them. Congratulations to all.

Will we do it again YESS

Here’s how the winners were announced.
Listen to this recording 

 

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